Lead Product Manager - Bookings

About the role

The Lead Product Manager for Bookings will define and deliver the long-term product vision for the platform, focusing on scalable post-order capabilities. You will work closely with engineering, finance, and operations to automate routine tasks, ensure data accuracy, and build reusable backend systems. This role sits within the Platform function, aiming to improve operational efficiency and customer experience through data-led decision-making.

Responsibilities

• Define and deliver the strategic roadmap, outcomes, and metrics for post-order platform capabilities in close partnership with Engineering, Finance, and Operations.
• Build flexible, scalable backend capabilities, APIs, and shared workflows for bookings, amendments, financial operations, and customer contact handling.
• Improve data accuracy and availability across order, booking, margin, and cost data to create reliable foundations for all internal and external consumers.
• Drive operational efficiency by using data, AI, and smart automation to reduce routine manual work and simplify post-order exception handling.
• Work closely with Engineering on technical strategy, including service boundaries, event/data models, observability, and migration from legacy systems.
• Use data-led decision-making to define success measures such as resolution time, cost to serve, API adoption, and reconciliation accuracy.

Required skills

• Product leadership
• Systems thinking
• API design
• Data modeling
• Technical strategy
• Operational automation

Benefits

• Company pension contributions at 5%
• Individualised training budget
• Discounted holidays
• 25 days of holidays plus 8 public holidays
• Ability to buy and sell annual leave
• Electric vehicle salary sacrifice scheme
• Cycle to work scheme
• Season ticket loan
• Eye care vouchers

About the Company

loveholidays is on a mission to open the world to everyone, giving customers unlimited choice, unmatched ease and unmissable value for their next getaway. The company uses progressive technology to drive cutting-edge innovation and improve how customers discover, book and experience their holidays.